Terms & Conditions for THE SUPPORT LIFE

Effective Date: 03/01/2026

1. Acceptance of Terms

By accessing or using this website and/or submitting your information through any form on this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

2. Use of Website

You agree to use this website only for lawful purposes. You may not use this website:

  • For any fraudulent or unlawful purpose

  • To submit false or misleading information

  • To attempt to interfere with website functionality or security

3. Services

THE SUPPORT LIFE provides informational, lead generation, and/or service connection-based offerings across multiple industries, including ACA health insurance assistance. We do not guarantee approval, qualification, or acceptance for any third-party services.

4. TCPA Consent for Communication

By submitting your information on this website, you provide express written consent to be contacted by THE SUPPORT LIFE at the phone number and email address you provide.

You agree to receive communications including:

  • Phone calls

  • Text messages (SMS and MMS) via Zoom Phone

  • Prerecorded or automated voice messages

  • Messages delivered via automatic telephone dialing systems (ATDS) or similar technology

Important Disclosures:

  • Consent is not required as a condition of purchase or enrollment assistance

  • Message and data rates may apply

  • Message frequency varies based on your interaction with us

  • Communications may include informational, transactional, and service-related messages related to your inquiry

5. Opt-Out Policy (STOP Instructions)

You may opt out of SMS communications at any time by:

  • Texting STOP to any text message you receive from us

  • Replying STOP to any SMS message

  • Contacting us directly at info@thesupportlife.com or calling +1 217-280-6363

  • Requesting removal from our communication list

What happens after you text STOP:

  • You will receive a one-time confirmation message that you have been unsubscribed

  • No further SMS messages will be sent

  • To resume receiving messages, you must re-opt in by contacting us directly

After opting out of SMS, you may still receive legally required or transactional communications. Opting out of SMS does not automatically opt you out of phone calls unless you specifically request that.

6. Help & Support (HELP Instructions)

For assistance with our SMS text messaging program, text HELP to any message you receive from us. You will receive instructions on how to contact our support team.

You may also contact us for help at:

7. No Sale or Sharing of Personal Information

THE SUPPORT LIFE does not sell, rent, release, disclose, or share your personal information, including phone numbers, with third parties or affiliates for their marketing or lead generation purposes.

Your information is used solely to provide services, respond to inquiries, and manage customer communication.

8. Mobile Information (10DLC Required Language)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of information sharing exclude text messaging originator opt-in data and consent. This information (your phone number, opt-in status, and consent) will not be shared with any third parties except:

  • As required by law (e.g., court order, subpoena)

  • With service providers who help operate our SMS program (e.g., Zoom, CRM platforms) under strict confidentiality agreements that prohibit marketing use

This section is required for 10DLC compliance with all major U.S. carriers (AT&T, T-Mobile, Verizon).

9. Third-Party Service Providers

We may use trusted third-party service providers (such as CRM systems, hosting providers, and communication platforms like Zoom) to operate our business. These providers are contractually obligated to protect your information and use it only for service delivery purposes. They are strictly prohibited from using your mobile opt-in data for any marketing purpose.

10. No Guarantees

We do not guarantee:

  • Approval for any service or program

  • Eligibility outcomes

  • Results from third-party providers or partners

All outcomes depend on third-party criteria and user eligibility.

11. Intellectual Property

All content on this website, including text, branding, and design, is the property of THE SUPPORT LIFE and may not be copied or reused without permission.

12. Limitation of Liability

THE SUPPORT LIFE is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or services, including any issues related to SMS message delivery, carrier delays, or data rates.

13. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.

14. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised "Effective Date." Material changes to our SMS program will be communicated via our website or, where feasible, via text message.

15. Contact Information

If you have any questions regarding these Terms & Conditions or our SMS program, you may contact us at:

THE SUPPORT LIFE
Email: info@thesupportlife.com
Phone: +1 217-280-6363
Address: 10685-B Hazelhurst Dr Ste 42901, Houston, TX 77043 USA